Return / Refund Policy

Refund Period

9toFit allows refund requests within 3 days from the date of purchase or subscription.

If you change your mind and would like to request a refund, you must contact 9toFit within these first 3 days. Refund requests made after 3 days from the purchase or subscription date will not be accepted, and the package will be considered non-refundable.

This refund policy applies regardless of whether the package has been used or whether any sessions have been attended.

Package Expiration

Every 9toFit package has a specific expiration date, which will be clearly communicated at the time of purchase.

The package expires on its stated expiration date whether all sessions have been used or not. Unused sessions remaining after the expiration date cannot be refunded, transferred, or carried forward unless 9toFit has specifically approved an exception.

Any applicable freeze period or extension must follow the terms stated for the specific package purchased.

After the Refund Period

After the first 3 days from the purchase or subscription date:

* Packages are non-refundable.
* Unused sessions do not qualify for a refund.
* The package remains subject to its stated expiration date.
* Expired or unused sessions cannot be converted into cash or carried forward unless expressly approved by 9toFit.

Refund Processing

Where a refund is approved within the applicable 3-day refund period, it will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

To request a refund, please contact 9toFit within 3 days of your purchase and provide your name, package details, and payment information/order reference.